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Airbus Aeronautica Terms of Service

These terms will cover all details regarding our services.

Following topics will be covered:

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  • ​Airbus Aeronautica order service

  • Partnerships with Airbus Aeronautica

  • In case of problems or disagreements​

  • Privacy when using our services

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By using our services, you agree to the terms below. Any instances not covered by these terms are to be handled by a Board of Directors member. 

For Airbus Alliance Terms & Conditions, please go to this page

General terms

Abuse of our services​

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Do not abuse our services in any way, for examply by:

  • Spamming - Placing many orders and/or applications with no intention of going through with them

  • Provide our services like they are yours

  • Provide your services like they are ours

  • Using AI generated content to make up applications

  • Reverse-engineering our services or technologies, except when allowed by Airbus Board of Directors members

Airbus Aeronautica order service

Order form and details​

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When ordering with Airbus Aeronautica, it is your responsibility to fill the order form correctly. You have to be a member of Airbus Aeronautica Discord server, otherwise your order can not be processed.​

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If you order with a promocode, make sure to enter the promocode correctly. All promocodes consist of exactly 6 symbols. All letters are uppercase and the promocode may contain numbers. If you have not entered a promocode when ordering, you can not add it to the order later (E.g. asking a Sales team member to add a promocode to your order).

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Order cancellation rules

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When ordering aircraft of 'Widespread', 'Common', or 'Uncommon' rarity, you may cancel your order as long as your ordered aircraft is not ready for trade (The sales team member on the order does not have your aircraft).

When ordering aircraft of 'Rare' or 'Ultra Rare' rarity, or ordering an ES'd aircraft of any rarity, you may cancel your order at any time and for any reason.

You are not required to state the reason for cancellation.

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Order price

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Latest information about our prices can be seen in #order-information on our Discord server. You will be charged additional for Advanced customization (Price of ordered customization). You will be charged additional for Livery application (Price of Livery application for ordered aircraft). You will be charged additional for Conversion (Price of Conversion). ES and OES services are 100,000 WP and 200,000 WP respectively.

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Privacy and data collection when ordering

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Airbus Aeronautica collects your Discord username*, Roblox username*, timezone and country of residence** when placing an order. All of this information is used to enchance your experience and deliver your order as quickly as possible. Airbus Aeronautica does not collect any other information, such as your Email adress, your adress or location.
*You will be required to enter your Discord and Roblox usernames to place an order.

** Wix provides Airbus Aeronautica information about your timezone, with an additional description stating what country's timezone it is.

Partnerships with Airbus Aeronautica

Partnership Terms and Conditions​

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Airbus Aeronautica provides a partnership service, where airlines can partner with Airbus Aeronautica to get certain benefits such as discounts on all orders (More information can be found here)

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If your airline is accepted, a Public Relations representative will open a ticket with you on our Discord server, where you will be walked through the partnership process.

If your application was denied, you will be DM'd by a Public Relations representative, stating that you were denied, including the reason, if you can apply again and when you can apply again.

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If you airline is accepted, you will be given a partner code (promocode). It will be a standard promocode of 6 uppercase letters.

You will be required to make this code accessible to your pilots and only your pilots. If the code is to be shared with anyone but pilots and management of your airline, your partnership will be revoked (Does not include cases when pilots that quit use the promocode).

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Data collection when filling out a partnership application

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​When filling out the partnership application form, you will be required to enter your Discord and Roblox usernames. Airbus Aeronautica does not collect any other information, such as your Email adress or your location.

In case of problems or disagreements

Problems with orders​

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If you have mistakenly placed an order or mistakenly placed an incorrect order, request a cancellation of your order through your order's ticket. Cancellation rules will apply.

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If you did not have a ticket automatically opened for your order, please open one in #tickets on our Discord server.

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If you had an incorrect order delivered to you, you are required to file a refund in your order's ticket, or by opening one in #tickets on our Discord server.

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If you have any other problems, please communicate them through your order's ticket or by opening one in #tickets on our Discord server.

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Problems or disagreements related to moderation

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For any problems or disagreements related to moderation on our Discord server, please relate to #rules on our Discord server

AIRBUS

Airbus | Aeronautica is not related to Airbus, and is purely a video-game parody of Airbus.

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